What We Collect

  • Order info: name, email, billing details, purchased items.

  • Technical: IP address, device/browser info, cookies (for cart, analytics, fraud prevention).

  • Support: messages you send us.

How We Use It

  • To fulfill orders and provide downloads.

  • To send order confirmations and support replies.

  • To improve site performance and prevent fraud.

  • To comply with legal/financial obligations.

Legal Bases (POPIA & GDPR-style)

  • Consent (e.g., marketing opt-ins).

  • Contract (to process your order).

  • Legitimate interests (site security, analytics).

  • Legal obligation (tax records).

Sharing

We share data with processors strictly to run the store (e.g., payment gateways, email service, hosting/CDN, analytics). They only process data under our instructions.

Cookies

We use necessary cookies for checkout and optional analytics cookies to improve the site. You can disable non-essential cookies via your browser or our cookie banner.

Marketing

We email you only with your consent or about your order. You can unsubscribe anytime via the link in our emails.

Data Retention

Order records are kept for legal/accounting periods. Support emails are retained as needed to handle your request.

Your Rights (POPIA)

You can access, correct, delete, or object to processing of your personal data.
Request this at timelesslymockup@gmail.com We’ll verify the request before actioning.

Security

We use industry-standard encryption (HTTPS) and reputable providers. No payment card data is stored on our servers.

International Transfers

Data may be processed outside South Africa by our service providers under appropriate safeguards (e.g., contractual clauses).

Children

Our site is for adults (18+).

Changes

We may update this policy. The latest version will be posted here with the effective date.